These stores were designed for mobile orders and a quicker experience in lieu of a more traditional ordering experience.

The Seattle-based coffee giant says the pickup-only model, which caters to mobile orders, is "overly transactional" and lacks the brand's signature warmth and human connection. Nominate a Woman of Influence today. Help the Puget Sound Business Journal honor the region's top women business and civic leaders with its 2025 Women of Influence Awards.

"We found this format to be overly transactional and lacking the warmth and human connection that defines our brand," CEO Brian Niccol said.