Although building trust through a carefully crafted brand message is still important, artificial intelligence may be ...

OpenAI on Monday announced it is adding specialized shopping features to its ChatGPT chatbot. Some tech watchers see the move as an effort to compete with AI rival Google by creating a better, more ...

Organizational silos and skill gaps often block retailers from fully using shopper search data. Solving this requires going beyond traditional analytics to gain insights that better support search ...

Financial technology platform Wildfire Systems launched a hosted and fully managed branded shopping portal in March to complement its existing e-commerce platform. The portal features cashback, ...

Aside from stories of the grand ransacking of exchanges and dodgy business dealings of shady entrepreneurs, cryptocurrency has been largely off the mainstream radar, but that could be about to change.

Online search remains a cornerstone of the digital shopping experience, yet many e-commerce sites still miss the mark — frustrating customers and driving them toward brick-and-mortar competitors.